For the last 18 years, I have worked in the closing and settlement services business, first as the President of a national lender services division for a top 3 title insurance underwriter, then as a title agency owner for the past 7 years.
When the regulatory changes started to happen, I, like so many other entrepreneurs in this industry, was anxious to keep up with all the changes in the industry, but also excited by the possibilities. I was intimately familiar with the process and challenges at the top lenders as it relates to settlement service providers. I was also aware that Realtors drive so much of the settlement service purchase business that a lot of things were going to “evolve”.
Finally, it seemed, the settlement services business was going to have an opportunity to join the trends other industries have experienced – immediate access to information, shopping, learning how to make our settlement services company stand out and adding to our revenue sources through online accessibility to home buyers, sellers and those refinancing.
The accessibility was something of a challenge initially – I knew the lenders would have difficulty tracking all the diverse title and closing fees across the nation, and I was concerned my own company, being privately held, would be overlooked. I was concerned the lenders would rush to the accessibility of the large underwriters, and I would be disenfranchised. And, the consumer would be at a disadvantage if their only choice was to go to a limited number of providers that the lender could track. I knew that if only there was a venue for me to highlight our settlement company’s products and services, we would figure out how to best compete –but where could we do that? I didn’t think Google was the answer.
So, I founded TitleClose, a resource for consumers, lenders, Realtors, title agents and closing/settlement providers to access products, services and tools, to bring our industry into the mainstream and take some of the mystery our of our roles.
And our role is an import one – the closing agent is the one party to the transaction who actually interacts with ALL the participants – the seller, the listing Realtor, the buyer, the buyer’s Realtor, and the lender. No other party to the transaction is the central point of contact for all the constituents.
So TitleClose is offered to not only provide technical information in the form of fees, services, TRID calculations, costs to close and so forth, but also offers informational videos on what a closing means and why it is a critical part of the real estate process.
I have since sold my title agency and now focus on growing the technology tools offered by TitleClose. I look forward to sharing information in the coming weeks and months, and I thank you for your interest.